Privacy Policy

Last updated: February 17, 2026

OTB Builders ("we", "us", "our") operates the website otb.builders and provides construction, Accessory Dwelling Unit (ADU), and related services. This Privacy Policy describes how we collect, use, and protect your information when you visit our website, use our services, or communicate with us via SMS.

Information We Collect

When you visit our website, contact us, or opt in to receive SMS messages, we may collect:

Contact information — name, email address, phone number, and mailing address provided through contact forms, direct communication, or SMS opt-in
Project information — details about your property and project requirements that you share with us
SMS data — phone number, message content, and opt-in consent when you subscribe to receive text messages from us
Usage data — standard web server logs including IP address, browser type, pages visited, and referring URLs
Cookies — we may use cookies and similar technologies to improve your browsing experience

How We Use Your Information

Your information is used to:

Respond to your inquiries and provide project estimates
Send SMS notifications, updates, reminders, and alerts related to your project or our services
Communicate with you about our services and your projects
Improve our website and services
Comply with legal obligations

Information Sharing

We do not sell, rent, or share your personal information with any third parties for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your data may only be disclosed if required by law or to protect our legal rights.

SMS Terms — Opt-In, Opt-Out & Help

Opt-In

By providing your phone number and consenting to receive text messages from OTB Builders, you agree to receive SMS notifications related to our services, including project updates, appointment reminders, and service alerts. Message frequency varies based on your project activity and communication preferences. Message and data rates may apply. You may opt in by submitting your phone number through our website contact form, by texting us directly, or by providing verbal or written consent.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message from OTB Builders. You will receive a confirmation that you have been unsubscribed and will no longer receive text messages from us. Opting out of SMS will not affect other forms of communication (email, phone calls).

Help

For assistance, reply HELP to any SMS message from OTB Builders. You will receive a response with our company name, contact information, and opt-out instructions. You may also contact us directly at Kyle@otb.builders.

Message Frequency

Message frequency varies based on your project status and communication preferences. You control the types of notifications you receive. We will not send unsolicited marketing messages.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you opt out of SMS by texting STOP, your phone number will no longer be contacted via text message. You may request deletion of all your data by contacting us at the email below.

Security

We take reasonable measures to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

If you have questions about this Privacy Policy, your data, or our SMS program, contact us at:

Email: Kyle@otb.builders